Terms & Conditions

RETURNS/REFUNDS

At makesperfectscentz.com our commitment to our customers is to provide a variety of quality merchandise. We guarantee that all products in our store are original designer fragrances and that the information you provide is 100% secure. We take pride in our reputation for providing excellent customer service as well as quality and excellent value in discount perfume, cologne and related products. 

Because of the personal nature of the items being sold there is NO REFUND. You will be issued a store credit minus the cost of shipping. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 30 days of purchase date and we will promptly process your request and issue a store credit. Returned items must be returned unopened and in its original packaging. When returning the item there will be a 15% restocking fee on all opened or used items.

If you would like to return or exchange your order please send it to the address below. Please include your name, phone, order number, and reason for return or item to be exchanged for. We will process it within 7 business days of receipt. Send via US Mail, UPS or FedEx and DO NOT require a signature. Include a Delivery Confirmation or tracking number, as we cannot be responsible for packages that cannot be confirmed as delivered.